Homebuilding Journey
When embarking on the homebuilding journey, there are many important people that homebuyers will work closely with. Cedarglen Homes has a talented team of individuals who are dedicated to the success of each home, and aim to create a positive experience for everyone.
Learn more about what homebuyers can expect when they build a new house with Cedarglen Homes.
Location: Studio 81 (4770 – 110th Avenue SE)
Duration: 1.5 hours
Meeting: Design Consultant
Homebuyers will meet with a Cedarglen Homes Design Consultant to tour the Studio 81 Design Centre and preview the impressive interior selections offered.
Location: Trail Appliances (6880 – 11th Street SE)
Duration: 1.5 hours
Meeting: Trail Appliances Representative
Homebuyers will visit Trail Appliances to select all the appliances for their new home. Purchasing through Trail Appliances ensures all appliances are covered by the necessary warranties and installed by a professional.
Location: Showhome
Duration: 1 hour
Meeting: Area Sales Manager
Homebuyers will meet with the Area Sales Manager to review the house plans and plot plan, and to discuss the architectural requirements for their home.
Location: Kingswood Cabinets (#100, 10900 – 14 St NE)
Duration: 1.5 hours
Meeting: Kingswood Cabinets Representative
At this meeting, the homebuyer will determine the layouts and finishing options for the cabinetry in their new home.
Location: Studio 81 (4770 – 110th Avenue SE)
Duration: 3 – 4 hours
Meeting: Design Consultant
At this meeting, homebuyers will work with their Design Consultant to select all the interior finishings for their new home (i.e., flooring, tile, hardware, etc.). This will be the first opportunity for homebuyers to see their future home design come to life.
Location: Studio 81 (4770 – 110th Avenue SE)
Duration: 3 – 4 hours
Meeting: Design Consultant & Customer Relations Representative (CRR)
Now that the homebuyers have selected their interior finishings at the Preliminary Meeting, it is time to review those selections. By the end of this meeting, homebuyers will be required to finalize and sign off on all selections and Change Requests.
Location: Virtual or In-Person Meeting at Wired by Design (#107, 11929 – 40th Street SE)
Duration: 1 hour
Meeting: Wired by Design Representative
At this meeting, homebuyers can meet virtually or in-person with the supplier to review their house plans and determine opportunities throughout the home to add entertainment and security wiring (i.e., ceiling speakers, home entertainment, alarm systems).
Location: KINSPACES (7920 – 1oth Street NE)
Duration: 2 – 3 Hours
Meeting: KINSPACES Representative
Meet with the Cedarglen Homes supplier to review alternative shower glass, custom mirrors, and closet shelving options.
Location: Head Office (4770 – 110th Avenue SE)
Duration: 1.5 – 2 hours
Meeting: Customer Relations Representative (CRR)
During this meeting homebuyers will work with a CRR to complete a detailed review of their house plans and plot plan.
Location: Future Cedarglen Home
Duration: 2 – 3 Hours
Meeting: Site Supervisor
The Site Supervisor will meet the homebuyer onsite at their new home to review the standard electrical wiring layout. Cedarglen Homes recommends homebuyers review their house plans in advance in order to be prepared to discuss any necessary changes.
Location: Lighting Supplier
Duration: 1 – 2 hours
Meeting: Lighting Supplier Representative
One of Cedarglen Homes’ lighting supplier representatives will work with the homebuyer to review their electrical orientation plans and determine what fixtures they will need to select. Cedarglen Homes provides the homebuyer with a lighting allowance based on the square footage of their home.
Location: Studio 81 (4770 – 110th Avenue SE)
Duration: 1.5 – 2 hours
Meeting: Window Coverings Specialist
If interested, homebuyers can meet with Cedarglen Homes’ in-house Window Coverings Specialist to select both blinds and drapes for their new home. Window coverings selected at Studio 81 require a 20% down payment, while the remaining 80% can be included as part of the mortgage.
Location: PMR Law (1400 North Tower, 140 – 4th Ave SW)
Duration: 1 hour
Meeting: Lawyer
Once homebuyers have received mortgage instructions from their lender, the Cedarglen Homes lawyer will contact them to set up a meeting prior to Possession to review final paperwork. All parties listed on the Purchase Agreement must be in attendance.
Location: Future Cedarglen Home
Duration: 2 – 3 Hours
Meeting: Site Supervisor
This meeting takes place roughly one week prior to the Confirmed Possession Date. Along with the Site Supervisor, homebuyers will review the mechanics of their home, as well as document any possible deficiencies to be addressed prior to taking possession.
Location: New Cedarglen Home
Duration: 1 hour
Meeting: Site Supervisor & Customer Relations Representative (CRR)
Possession Day! Today homeowners will review any deficiencies noted at their Home Orientation to confirm if they have been resolved. Any new items will be scheduled to be addressed. Homeowners will then sign off on all final legal documents and keys will be released.
Location: New Cedarglen Home
Duration: 1 hour
Meeting: Site Supervisor
After taking possession, the Site Supervisor will schedule a 30-Day Orientation and 1-Year Orientation to review any deficiencies and home maintenance. Any issues outside of this time can be brought to the Customer Response Team.
Customer Insight Surveys
At Cedarglen Homes, we place a great emphasis on obtaining feedback from our homeowners about their homebuilding experience. Throughout their journey, each of our homebuyers will receive 3 surveys at different stages of their experience – one before taking possession, and two after they have moved in. These surveys are sent out by a third-party company called Customer Insight to ensure transparent and precise reporting.
