Current Homeowners
Learn more about your home space
As a new homeowner, there’s a lot to learn about taking care of your investment. Our helpful home maintenance video series offers tips and tricks specific to your Cedarglen Homes build.
We also offer a current blog that updates homeowners on maintenance tricks, interior design options, and much more. Visit our blog and bookmark it for the future!
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Your Home OnTrack
Each of our Cedarglen Homeowners is provided with a YourHomeOnTrack account. Your Home OnTrack is an award-winning customer portal that allows you to track the progress of your home’s construction and access documentation at your convenience.
Simply log into your account to access uploaded copies of your legal documents, your construction plans and all your interior selections. You can also track the milestones of your home to see where it’s at in the construction process and what your responsibilities are for that milestone.
Once you’ve taken possession of your home, you can use Your Home OnTrack to submit service request and visit the Home Maintenance page to ensure you are properly taking care of your investment.
We hope that you enjoy your experience as you navigate through our award-winning customer portal.
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Provide a Testimonial
Did you have a positive experience building with Cedarglen Homes? We would love to hear from you as we leverage our homeowner’s stories in social media, print and on this website to help tell our story to potential home buyers. Please send your comments to info@cedarglenhomes.com with your full name and the community you purchased in, as well as your year of purchase. Alternatively, leave us a Google review or Facebook review to share your experience. Testimonials provided are not compensated.
Loyalty Program
Good friends make even better neighbours! If you are a past or present Cedarglen Homes homeowner and you refer a friend or family member to purchase a home with us, we will reward each party with $2,500.00. Please note that the purchaser must provide this information to our Sales Team prior to writing their purchase agreement.
If you are a current Cedarglen Homes homeowner, then you will qualify for a $5,000.00 repeat purchaser discount. This discount will be credited on Schedule A. Please note that the purchaser must provide proof of ownership and the required information to our Sales Team before writing their purchase agreement.
Offer valid for past or present Cedarglen Homes' homeowners only and cannot be combined with any other offers. Referral will not be applicable if there is realtor participation in the referred transaction. See Area Sales Manager for qualifying details. Cedarglen Homes reserves the right, at any time, to make changes without notice or obligation.
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Customer Response Team
Cedarglen Homes continues to support you throughout the warranty period of your new home by providing a Customer Response Team to help answer questions you may have. The role of our Customer Response Team is to provide you with the guidance and tools to make your transition to home ownership seamless. Should you wish to contact a member of our Customer Response Team, they can be reached at 403.255.2000 or by email during our regular business hours.
The Cedarglen Homes Response Team is now available virtually to review any warranty items online through IrisCX. Please choose from the following two options:
Schedule a virtual appointment with one of our Customer Response team members.
Use the self-assessment feature to complete a video of your warranty concern and send it to us for our review.
