Cedarglen Homes can help you take the leap into your next stage of life by building you a new home in Calgary that you can personalize-whether that means adding a third-storey loft or an extra bedroom on the main floor. Visit one of our showhomes to start your home building journey.
The Customer Insight H.O.M.E. Awards is an annual competition that symbolizes excellence in the home ownership experience. Winners of these awards are builders who strive to not only build beautiful homes for their customers, but to ensure the best possible experience every step of the way.
The Builder of Choice award is presented to builders achieving superior results for customer satisfaction, employee satisfaction and trade satisfaction. Cedarglen Homes is honoured to take home this award for the past SIX consecutive years.
Just very happy with the whole process. Tyrell our site supervisor has been a great help, our communication with him has been amazing. Sam who works for him was also great. Special thanks to Khlood our house designer, great eye for helping with selections. Rebecca in customer support was also really helpful with our move in date. Also special shout out to your concierge team, just excellent. And your response team, very helpful and timely with responses and getting things done. Everyone in the team is devoted to giving you a great customer service. There exists a general appreciation of a customer going for a big purchase. And just helping a customer through to the acquisition date. Also it doesn’t just end there, the team has been very proactive in handling all our queries following our move in date. Just very happy with the overall process.
Cedarglen has been nothing short of amazing. From the buying process to the building process which was during covid, and handling delays and communication. To the level of quality. We are absolutely in love with our home and have zero complains about the whole process. I know a lot of other people with other builders cannot say the same. If I had a worry or a concern, I reached out and was always responded to in a timely fashion. There were no "dumb" questions, or I was never made to feel that way.
As first-time home buyers, we got exactly what we were looking for at Cedarglen homes. Ryan in Seton was genuinely patient in explaining the implications of some of the options we thought we wanted, at the same time he was helpful in suggesting multiple options that would better suit our needs and eventually allowed us to take the decisions. This gave made us feel in charge, which was the best experience throughout our home ownership journey.
My parents had built a Cedarglen house in 1999 and I loved it. They still live there today. We love our home and all the memories we have had in it so when I had to build a home of my own I wanted to join the Cedarglen family as well. I would definitely tell any of my friends or family members to also build with Cedarglen as this process has been amazing. I loved the designs of Cedarglen houses above the other builders. Specifically I liked the upstairs bathroom where there was dual sinks. I also liked how many customizations you could do and how many upgrades you could do as well.
Cedarglen's building experience was so in depth and we loved building our forever home where we will get to start a family soon. It has been the best experience and everyone who has been part of this process has been so welcoming, patient, and understanding. We will absolutely recommend Cedarglen to our family and friends.
The Sales representative, Reda, was absolutely exceptional with his knowledge base and subsequent guidance during our purchase of The Star bungalow. In fact, Reda facilitated our purchase remotely via Zoom, as we moved from Ontario almost a year after our Purchase Agreement. Our Design Consultant, Kellie, was a brilliant fit for guiding us towards our modern and edgy vision. Kellie is truly a superb individual. My connection with her was instant and thoroughly enjoyable! Our CRR, Rachel, has always been readily available in supporting us throughout the building process. Her advocacy has been superb. Our site supervisor, Reid, has been an expert advocate for all the exceptional build process. His expertise is evident with his Overview of the electrical criteria. In conclusion, I cannot thank this professional and expert team enough! We are truly grateful for the Cedarglen 10 out of 10 performance skills. We are beyond excited for moving into our new build.
Service & construction at every level is amazing. We are very happy with our home, and grateful to everyone at Cedarglen Homes and their trade partners for being able to address any issues promptly and with great professionalism, especially during this difficult time. Everything was run smoothly and efficiently. It is obvious to us that everyone at Cedarglen Homes care about the quality of work they do, and it shows. We have a beautiful home, and could not have asked for a better home building experience. Thank you.
Fantastic customer service with an attitude of doing the right thing, not the bare minimum required. We felt like all the issues we had were resolved in a friendly manner and Cedarglen always took responsibility and strived to address problems. Things happen with a new house, there will always be issues, but the way Cedarglen handled it was very impressive. Every team member we worked with was friendly and responsive and all our issues were heard, addressed, and resolved. We would 100% recommend Cedarglen and will definitely buy another Cedarglen home if we ever move.
From start to finish I have been so happy with Cedarglen. Their communication has been easy and frequent. We are actually listened to and had our problems solved. They hire amazing employees who care about their customers! As a first time home buyer the whole process is scary but Cedarglen made us feel extremely comfortable.
We've already been to or recommended different show homes to other family members. [We love] the willingness [of Cedarglen Homes] to address all of our concerns, no matter how small (or silly) we think they are. The response team have addressed all of our concerns and alleviated our worries promptly, kindly and respectfully. Dave (who has conducted all of our inspections) is wonderful! He's been very kind, attentive and forthright when he came for inspections. All the tradespeople who've come for repairs have been equally respectful and diligent in their work. It's reassuring to know that there is such a great team there to help us when we need it.
Everyone we work with had been amazing and helpful and we were really happy the we decided to let Cedarglen build our future home. Everyone is friendly and they made this experience of building our house fun and easy. We liked the show home but what persuaded us to go with Cedarglen the most is the Sales Manager. Ryan had been really helpful and he helped us visualize and decide on what we really wanted for our future home.
The process was seamless, and with being out of town during the build, Cedarglen continuously kept me in the loop, did exactly as we asked and treated our requests with the highest of standards.
We appreciated the ability to present the wants and needs we had for our home and to have the design tailored to those requests. We were impressed by the level of customization considering Cedarglen is not a "custom" builder. All representatives from start to finish were friendly and treated us like an appreciated customer, which is something I cannot say about the sales reps at some of the other builders we visited. Felt like we were getting "our" house and not just picking an option from a brochure. Team was very good with explaining costs and handling things like change orders and getting the best bang for our buck. Upon visiting Livingston we were impressed by Cedarglen's selection and price points compared to other builders and appreciated how we were treated by Reda during our first visits. Reda did a great job earning our business and spending the time to educate about the product and community. Much friendlier and more honest than our typical sales rep experiences.
Cedarglen was caring and considerate throughout the entire process. They treated us like family and were really receptive to our questions, comments, and of course any warranty claims. We didn't get served any red tape or feel at arms-length at all, it was just a really smooth and a great overall experience. I hope that Cedarglen continues this highest level of service and workmanship. At this point, I would recommend anyone who's buying a new home to put a Cedarglen home at the top of their prospects.
The whole process from start to finish was great - having built with three other builder, Cedarglen was by far the best; far exceeded our expectations! If you are considering a builder that genuinely cares about the building experience and their customers, I can't recommend Cedarglen enough!
All personal whom we've dealt with were highly professional yet passionate and very assisting with all or any of our needs : Dennis - Easy to work with, very accommodating and provided great assistance during our initial sale. Rosalyn - extremely helpful with ensuring that all of our needs and wants were met with clarity and efficiency. Bill - very friendly and eager to accommodate all of our needs. Jessica - Very informative, knowledgeable and provided professional assistance along with great patience with understanding our "wants". Courtney - easy to approach and genuinely made efforts to ensure that we are comfortable and happy with our new home.
An absolutely wonderful experience with the Cranston Cedarglen team from start to finish. The staff took an extremely friendly and professional approach throughout the entirety of the build, and dealing with deficiencies was quick and painless. A new home build will always have it's hiccups, the end experience is highly dependent on how your builder rectifies these issues; Cedarglen never hesitated to address hiccups as they arose, and always dealt with them in a timely manner. I would without hesitation recommend Cedarglen as a builder, and I personally had an incredible experience with the Cranston Riverstone team. Thank you Ryan, Greg, Cindy, Cristina and Rosalyn for everything!