Your Home OnTrack

Your Home OnTrack

Technology is one of the things that helps separate Cedarglen Homes from other Calgary home builders. From enjoying a virtual tour of one of our models, to downloading our app that will allow you to share your new home on social media, our technology will help make your home building experience one of a kind. At the top of that technology list is our customer award winning portal, Your Home OnTrack. Your Home OnTrack allows you to track the progress of your home’s construction without having to put on a hard hat and visit the construction site.

YHOT

So yes, it looks great, but what does it actually do? It all starts with an email from Cedarglen Homes with your login information. This includes a username and a password. If you did not receive an email, you can reach out to your Customer Relations Representative who will provide you with a copy of the email. After logging in, here is a look at all the information that will be at your fingertips.

Documents

Think everything from that first Schedule A that you signed in the showhome, to the electrical plans you marked up with your Site Supervisor. In the documents section, you can find uploaded copies of your legal documents, your construction start plans and all your interior selections. This allows you to access your documents on the go. You can also easily forward documents to your mortgage provider as requested.

Appointments

Most of your appointments are scheduled prior to construction start, with a few taking place throughout the build. This section shows you upcoming appointments.

Milestones

The Milestones section will let you easily track the progress of home. We divided the construction process into 10 milestones. Each of the milestones includes a list of what is to be completed, along with a list of your responsibilities for this milestone. You can also preview future milestones to see what to expect down the road.

Supplier Info

View the list of our trades and suppliers that will be working on your new home.

FAQ’s

The FAQ (Frequently Asked Questions) section is one of our most visited pages. This page will show commonly asked questions and answers for the current milestone your home has reached. The type of FAQs displayed will progress as your home advances through the building process

Service requests

The Service Requests page is available only after you have taken possession of your new home. Should any issues arise, you can submit a service request to the Customer Response Team and monitor the progress online.

Home Maintenance

Your Home Maintenance page provides a monthly breakdown of maintenance recommended by the Alberta New Home Warranty Program.

My Account

This section will allow you to manage your password. You can also go to the email notification tab to receive appointment reminders, service requests updates and monthly home maintenance reminders.

 

We hope that you enjoy your experience as you navigate through our award-winning customer portal.

Have a great weekend,

Cedarglen Marketing

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  • Thanks @eurekabanff for our fantastic team building experience. You sure know how to liven up a planning session! #cedarglenteam #youngandfun

    cedarglen_homes: "Thanks @eurekabanff for our fantastic team building experience. You sure know how to liven up a planning session! #cedarglenteam #youngandfun"
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  • In each Cedarglen Home, you will find a 95% high efficiency furnace. #CedarglenStandard #EnergyEfficient

    cedarglen_homes: "In each Cedarglen Home, you will find a 95% high efficiency furnace. #CedarglenStandard #EnergyEfficient"
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    cedarglen_homes: "Congratulations to our winner of the #MyCedarglenAdventure package! We hope that they enjoy the theater, the show and some time outdoors.  Thank you for participating!"
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  • For a limited time only, you can save $10,000 off the following quick possession homes! All advertised pricing is available for a limited time and only on the below quick possessions. This offer will expire on November 25, 2017.

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  • Our winners to be a part of the crowd for the Stampeders CFL playoff game this Sunday have been picked! Thank you to everyone for participating. #mycedarglenadventure

    cedarglen_homes: "Our winners to be a part of the crowd for the Stampeders CFL playoff game this Sunday have been picked! Thank you to everyone for participating. #mycedarglenadventure"
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  • We were thrilled to welcome this family into their latest Cedarglen Home! Each time they build a home with us, they bring plenty of creative ideas to really make the space their own. We wish them plenty of happiness in #YourCedarglenHome. #RiverstoneYYC #MyPlaceToB

    cedarglen_homes: "We were thrilled to welcome this family into their latest Cedarglen Home! Each time they build a home with us, they bring plenty of creative ideas to really make the space their own. We wish them plenty of happiness in #YourCedarglenHome. 
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  • We will be giving away two sets of tickets to two lucky winners. All you need to do is visit a Cedarglen Home showhome in Cranston’s Riverstone, Livingston or Walden and log on to our WiFi to be automatically entered to win a pair of tickets to see your Calgary Stampeders host the Western Division final. Kick off is Sunday, November 19, 2017 at 2:30PM. This contest will run until Thursday, November 16, 2017. The following Friday morning we will pull the names of everyone who has signed on to Cedarglen Homes WiFi between November 8, 2017 to November 16, 2017 and pick two lucky winners by random draw.

    cedarglen_homes: "We will be giving away two sets of tickets to two lucky winners. All you need to do is visit a Cedarglen Home showhome in Cranston’s Riverstone, Livingston or Walden and log on to our WiFi to be automatically entered to win a pair of tickets to see your Calgary Stampeders host the Western Division final. 
Kick off is Sunday, November 19, 2017 at 2:30PM.  This contest will run until Thursday, November 16, 2017.  The following Friday morning we will pull the names of everyone who has signed on to Cedarglen Homes WiFi between November 8, 2017 to November 16, 2017 and pick two lucky winners by random draw."
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    cedarglen_homes: "Last week, we got to hand over keys to this sweet family. We love how they customized their home to suit their lifestyle. They even included a spice kitchen!  We wish him all the best in #YourCedarglenHome. 
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