PHBI – New Homebuyers’ Choice Awards

Blog 2

PHBI – New Homebuyers’ Choice Awards

Blog is courtesy of PHBI (Professional Home Builders Institute)

Blog 2

The New Homebuyers’ Choice AwardsTM are different than any other awards program as the results are based entirely on the voice of the customer. Through extensive reviews of new home buyer satisfaction, we develop a quality standard and from that uncover the best builder in Alberta.

Builder members of the Alberta New Home Warranty Program with five or more possessions from November 1, 2015 to October 31, 2016, are eligible to participate in the awards program. There are over 600 active builders members who are currently receiving New Home & Builder Review results, and each of these builders have been surveyed, evaluated and tabulated.

2016 marked an amazing year for response rates. Rates reached as high as 89% for high-volume builders and averaged 73% throughout Alberta.

The New Homebuyers Choice Awards™ are based entirely on the voice of the customer. The specific survey questions that impact the overall experience are listed below:

When I moved into my new home:             

·      The final closing date was confirmed with me in sufficient time to arrange for moving
·      My home was ready on the date confirmed by my builder
·      My home was delivered clean inside
·      The pre-occupancy items, if any, were completed within the promised timeframe

 

When considering my overall experience:

·      I am satisfied with the overall quality of workmanship and materials used in my home
·      I feel my builder appreciates me as a customer
·      My builder delivered on their promise of value (in terms of quality and service)
·      I would recommend my builder to a friend or family member

 

Each of the questions have been weighted to determine an overall experience score. More important customer experience questions receive a more significant weighting (such as overall quality, and the customer’s willingness to refer). An overall score is determined per builder, and the highest overall scores in each category are the winners!

 

On Friday, September 30, 2016, Cedarglen Homes was awarded the New Homebuyers’ Choice Award for 2016 ( in the single family homes category, 150+ possessions) making Cedarglen the best builder in this category in the Province of Alberta.

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  • We are thrilled to be building a home for such a sweet couple. Coming to Cranston's Riverstone 2018! #YourCedarglenHome #MyPlaceToB #riverstoneyyc

    cedarglen_homes: "We are thrilled to be building a home for such a sweet couple. Coming to Cranston's Riverstone 2018! #YourCedarglenHome #MyPlaceToB #riverstoneyyc"
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  • Last Friday we got to welcome this wonderful homeowner into his new home! We asked him what he liked most about building with Cedarglen. He said that he really enjoyed our electrical orientation. He finds it easier to see where he wants his lights and switches in person versus just looking at the floor plan. We wish him and his family all the best in #YourCedarglenHome!

    cedarglen_homes: "Last Friday we got to welcome this wonderful homeowner into his new home! We asked him what he liked most about building with Cedarglen. He said that he really enjoyed our electrical orientation. He finds it easier to see where he wants his lights and switches in person versus just looking at the floor plan. We wish him and his family all the best in #YourCedarglenHome!"
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  • Come try some traditional sweets to celebrate Diwali in Livingston! #livingstonyyc

    cedarglen_homes: "Come try some traditional sweets to celebrate Diwali in Livingston! #livingstonyyc"
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  • Getting ready to celebrate Diwali in Livingston with @brookfieldyyc! Stop by our showhomes today between noon and 4pm.

    cedarglen_homes: "Getting ready to celebrate Diwali in Livingston with @brookfieldyyc! Stop by our showhomes today between noon and 4pm."
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  • A BIG congratulations to our winner (and her incredibly sweet daughters) of the #MyCedarglenAdventure package from our event in Walden! We hope that they enjoy the theatre, the show and some time outdoors.

    cedarglen_homes: "A BIG congratulations to our winner (and her incredibly sweet daughters) of the #MyCedarglenAdventure package from our event in Walden! We hope that they enjoy the theatre, the show and some time outdoors."
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  • Welcome to your new home in Walden! This morning we got to hand over keys to this sweet couple after they finished blessing their home. They are all set to start their happy journey in #YourCedarglenHome. #Walden_yyc

    cedarglen_homes: "Welcome to your new home in Walden! This morning we got to hand over keys to this sweet couple after they finished blessing their home. They are all set to start their happy journey in #YourCedarglenHome.

#Walden_yyc"
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  • Another amazing couple took possession in Livingston. We loved helping them build their new home and we wish them all the best! #YourCedarglenHome #Livingstonyyc

    cedarglen_homes: "Another amazing couple took possession in Livingston. We loved helping them build their new home and we wish them all the best!
#YourCedarglenHome #Livingstonyyc"
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  • This week, we got to welcome this lovely family into their new home! With family members building nearby and a park space across the street, we're sure that they'll experience plenty of happy memories in #YourCedarglenHome. #Livingstonyyc #MyPlaceToB

    cedarglen_homes: "This week, we got to welcome this lovely family into their new home! With family members building nearby and a park space across the street, we're sure that they'll experience plenty of happy memories in #YourCedarglenHome. 
#Livingstonyyc #MyPlaceToB"
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  • We loved helping this family build their new home in #Livingstonyyc! With friends also building in the community, we are sure they will feel right at home. We wish them year's of happiness in #YourCedarglenHome.

    cedarglen_homes: "We loved helping this family build their new home in #Livingstonyyc! With friends also building in the community, we are sure they will feel right at home. We wish them year's of happiness in #YourCedarglenHome."
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  • Today is Election Day! Remember to vote to ensure that your views are represented. #everyvotecounts #yyc

    cedarglen_homes: "Today is Election Day! Remember to vote to ensure that your views are represented. #everyvotecounts  #yyc"
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