PHBI – New Homebuyers’ Choice Awards

Blog 2

PHBI – New Homebuyers’ Choice Awards

Blog is courtesy of PHBI (Professional Home Builders Institute)

Blog 2

The New Homebuyers’ Choice AwardsTM are different than any other awards program as the results are based entirely on the voice of the customer. Through extensive reviews of new home buyer satisfaction, we develop a quality standard and from that uncover the best builder in Alberta.

Builder members of the Alberta New Home Warranty Program with five or more possessions from November 1, 2015 to October 31, 2016, are eligible to participate in the awards program. There are over 600 active builders members who are currently receiving New Home & Builder Review results, and each of these builders have been surveyed, evaluated and tabulated.

2016 marked an amazing year for response rates. Rates reached as high as 89% for high-volume builders and averaged 73% throughout Alberta.

The New Homebuyers Choice Awards™ are based entirely on the voice of the customer. The specific survey questions that impact the overall experience are listed below:

When I moved into my new home:             

·      The final closing date was confirmed with me in sufficient time to arrange for moving
·      My home was ready on the date confirmed by my builder
·      My home was delivered clean inside
·      The pre-occupancy items, if any, were completed within the promised timeframe

 

When considering my overall experience:

·      I am satisfied with the overall quality of workmanship and materials used in my home
·      I feel my builder appreciates me as a customer
·      My builder delivered on their promise of value (in terms of quality and service)
·      I would recommend my builder to a friend or family member

 

Each of the questions have been weighted to determine an overall experience score. More important customer experience questions receive a more significant weighting (such as overall quality, and the customer’s willingness to refer). An overall score is determined per builder, and the highest overall scores in each category are the winners!

 

On Friday, September 30, 2016, Cedarglen Homes was awarded the New Homebuyers’ Choice Award for 2016 ( in the single family homes category, 150+ possessions) making Cedarglen the best builder in this category in the Province of Alberta.

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  • We are thrilled to welcome this family into their new home in Cranston's Riverstone! So happy that they found their forever home, where they can enjoy fishing and the beautiful scenery right outside their back door. Thank you for driving down the hill and discovering Cranston's Riverstone! #YourCedarglenHome #MyPlacetoB #riverstoneyyc

    cedarglen_homes: "We are thrilled to welcome this family into their new home in Cranston's Riverstone! So happy that they found their forever home, where they can enjoy fishing and the beautiful scenery right outside their back door. Thank you for driving down the hill and discovering Cranston's Riverstone!

#YourCedarglenHome #MyPlacetoB #riverstoneyyc"
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  • What a fun morning today in Auburn Bay! We got to welcome this fantastic couple and their furry family member into their new home. We wish them plenty of happy memories and fun walks in #cottagelifeyyc! #YourCedarglenHome

    cedarglen_homes: "What a fun morning today in Auburn Bay! We got to welcome this fantastic couple and their furry family member into their new home. We wish them plenty of happy memories and fun walks in #cottagelifeyyc!
#YourCedarglenHome"
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  • Congratulations to our Site Supervisor, Tyler Grindle, for providing exceptional customer service and achieving outstanding Customer Insight survey scores. #CedarglenTickleTrunk

    cedarglen_homes: "Congratulations to our Site Supervisor, Tyler Grindle, for providing exceptional customer service and achieving outstanding Customer Insight survey scores. #CedarglenTickleTrunk"
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  • Great way to start the morning at Cedarglen! Thanks to our Management Team who helped us start our day off with an excellent breakfast.

    cedarglen_homes: "Great way to start the morning at Cedarglen! Thanks to our Management Team who helped us start our day off with an excellent breakfast."
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  • Cedarglen Homes is having a warehouse sale! Join us on Friday June 23 between 12pm and 1pm to take advantage of some excellent deals on furniture, artwork and accessories that have been previously used in our showhomes. Items will be sold on a first come, first serve basis. Only cash will be accepted and all items purchased will need to be taken away by 1pm. Our warehouse is located at Bay C, 610 -70th Avenue SE. See you Friday!

    cedarglen_homes: "Cedarglen Homes is having a warehouse sale! Join us on Friday June 23 between 12pm and 1pm to take advantage of some excellent deals on furniture, artwork and accessories that have been previously used in our showhomes.  Items will be sold on a first come, first serve basis. Only cash will be accepted and all items purchased will need to be taken away by 1pm. Our warehouse is located at Bay C, 610 -70th Avenue SE. See you Friday!"
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  • We have a quick possession home in Livingston for $489,900 that is move-in ready! Visit our showhome for more information on this 2074 square foot model, the Stirling. #Livingstonyyc #newnorthyyc #yychomes #yycrealestate

    cedarglen_homes: "We have a quick possession home in Livingston for $489,900 that is move-in ready! Visit our showhome for more information on this 2074 square foot model, the Stirling. 
#Livingstonyyc #newnorthyyc #yychomes #yycrealestate"
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  • Enjoy a tour of our 7 feature models by downloading our 'Cedarglen Homes Feature Models' app. #YourCedarglenHome #yychomes #VirtualTour #VirtualShowhome

    cedarglen_homes: "Enjoy a tour of our 7 feature models by downloading our 'Cedarglen Homes Feature Models' app. 
#YourCedarglenHome #yychomes #VirtualTour #VirtualShowhome"
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  • Wishing everyone a Happy Father's Day! We hope that you enjoy getting to spend time with your loved ones today. #FathersDay

    cedarglen_homes: "Wishing everyone a Happy Father's Day! We hope that you enjoy getting to spend time with your loved ones today. #FathersDay"
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  • It has officially been a year since we launched our fresh look and introduced you to our new Cedarglen logo! #TBT

    cedarglen_homes: "It has officially been a year since we launched our fresh look and introduced you to our new Cedarglen logo! #TBT"
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  • Looking for a new home this summer? Visit our Walden showhome tonight for more information on this Carbon quick possession that will be move-in ready for August. #YourCedarglenHome #yychomes #realestateyyc #waldenlivingyyc

    cedarglen_homes: "Looking for a new home this summer? Visit our Walden showhome tonight for more information on this Carbon quick possession that will be move-in ready for August. #YourCedarglenHome #yychomes #realestateyyc #waldenlivingyyc"
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